Technician Job Description

To carry out service and repair work to vehicles, efficiently and safely and to complete repair orders to manufacturers' standards and customers' satisfaction.

To comply with and maintain Company policies, standards and procedures relating to quality and customer care within your department.

By recognising and following work rules, you must demonstrate a willingness to foster strong working relationships with your colleagues functioning as a team player who is willing to accept and respond positively to criticism.


KEY TASKS

  • Right First Time
  • 100% Quality maintained
  • Customer focus
  • Team Player


MAIN DUTIES/RESPONSIBILITIES

  1. Be aware of the importance of good customer service.
  2. Carry out servicing and repair work to all vehicles.
  3. Advise relevant staff of any additional work found necessary on a vehicle.
  4. Ensure that work is completed within manufacturers' standard times where possible.
  5. Give a full description of work carried out on the job card.
  6. Ensure where possible that customers' vehicles are ready for the time required.
  7. Keep personal working area clean and free from potential hazards, reporting any potential hazards to your supervisor.
  8. Return used warranty parts to the Parts Department.
  9. Use seat covers, mats and other protection available for customers' cars at all times.
  10. Take all reasonable care of customers' vehicles.
  11. Read all technical specifications and warranty regulations.
  12. Attend training courses to update personal skills and knowledge.

Ref: TECH

Working hours 8am - 5pm Monday to Friday, Sat Rota paid Overtime
Location Various Group Locations
Salary COMPETITIVE
Closing date 30/06/2017
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