Transit24 is Ford’s commitment to offering a full service for its customers. While you own and drive Ford vans, you are considered a customer and the brand has promised to continue to support you with aftersales care.
The aim is for Transit24 dealerships to work on vans that need urgent attention with 24 hours to get them back on the road ultra-quick. The promise helps to reduce the amount of time that Ford vans are out of action to offer an extra helping hand to business customers.
Here at Birchwood Ford, we have two Transit24 dealerships, Birchwood Ford Transit Centre in Eastbourne, for all your Sale and Service needs, and Birchwood Ford Transit Service Centre in Hastings, a dedicated Transit workshop to help with all your aftersales needs. We work hard to maintain our status. As such, we employ Ford-trained technicians who can work on any of the vans. Our Eastbourne and Hastings dealerships both have certified Transit24 workshops that can work on any Ford vans in line with the Transit24 service promise.
Efficiency, accuracy and convenience are at the heart of the Ford Transit24 commercial vehicle service promise.
When it comes to the service, maintenance and repair of your Ford commercial vehicles, look no further than Birchwood Ford Transit Centres. Here are a few reasons why you can depend on a Birchwood Ford Transit Centre:
Finding the right vehicle and aftersales solution for customers' business is important to us. With the award-winning range of Ford Commercial Vehicles supported by RAC workshop quality accreditation, Birchwood Ford Transit Centre gives you the peace of mind that you have made the right choice.
Ford has a large network of Transit Centres across the UK, so your local Transit Centre is never far away. With 95% of the UK no further than 45 minutes from a Transit Centre or Service location, no-one else can offer the same levels of support and expertise for your business.
Minimising the time your vehicle is off the road whether for routine or emergency repairs and getting a consistent level of service is what Transit24 is all about. From late night opening to courtesy services our Ford trained Technicians ensure Transit24 is the Service promise to keep your business moving.
Transit Centres offer a wide range of vehicle ownership, leasing and aftermarket solutions which can be tailored to suit your individual financial needs, giving you the confidence that you have made the right decision for your business.
Efficiency, accuracy and convenience are at the heart of Ford Transit Centres. With specialised RAC certified workshops, equipment, tools and training we look after all your service, maintenance and warranty work. Plus it's backed up by our Commercial Vehicle service promise:
Your commercial vehicle is serviced when it suits you and we respond to 1link online service booking requests within twenty minutes. You can also enjoy free wi-fi whilst you wait.
Extended Opening Hours
We've extended our opening hours which include, 8:30am – 5pm on Saturday plus a late night service is available for routine servicing at least on Thursdays – if you drop off by 4pm you can collect by 10am the following day. Contact us for more information on on our opening hours or Click Here.
To keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking.
Collection and delivery
This takes place on appointment and within a reasonable travelling time (for an additional cost, or free within 30 minutes drive time). We even wash your vehicle so that it looks its best.
Fleet National Pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.
MOTs and more
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved).
When your commercial vehicles aren't at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.
Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.
Ford parts availability
Parts either in stock or delivered to any Ford dealer in the UK by 9am the next morning (n.b. for remote regions of the UK we deliver by 12 noon).
Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a 'fitted in service' parts warranty. We also stock a wide range of commercial vehicle tyres.
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.
Ford trained technicians
All of our technicians are Ford-trained.
Dedicated Backup from Ford
An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.
So, whether it's servicing, maintenance or repair you need, be sure to come and see us.