Ford Service Advisor | East & West Sussex | Birchwood Group

Ford Service Advisor

The Birchwood group have a reputation for delivering excellent customer service. Our aftersales team are looking for individuals with a passion for providing exceptional levels of customer service to join them. To deal with all service customers in an efficient and courteous manner and to ensure a high standard of customer service. To help ensure customers are processed quickly through Reception and that paperwork and systems are operated smoothly. Our aftersales advisors are a key component in our success.

You will be provided with full dealership and manufacturer training and coaching to ensure you are equipped for success in the role. Key skills required:

    • Excellent verbal and written communication skills
    • Passion for delivering high levels of customer service
    • Ability to work with minimum supervision
    • Proven excellence as a team player
    • Competent with standard MS office packages
    • Ability to work within our Values

If you believe you have the required skills and experience, please upload your CV and covering letter to reach us no later than the closing date.


Working Hours 8am - 6.30pm Monday to Friday, Sat on Rota
Location Eastbourne
Salary Competitive
Benefits 22 Days Annual Leave
Closing Date 30/09/2019
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