Aftersales Manager

The Birchwood Group have a reputation for delivering excellent customer service and therefore are looking for an After-Sales Manager to join our successful KIA team in Eastbourne.

About the role

As a Birchwood After-Sales Manager, you will be responsible for delivering a high standard of customer service, manage and grow all aspects of service department revenue, as well as assisting the After-Sales team to achieve their personal objectives; you will do this by being at the core of all after-sales activities and by developing the after-sales team further.

You will ensure that every customer receives an outstanding level of service through highly motivated and knowledgeable team members.

About you

If you are currently a highly experienced Service or After-Sales Manager with sound after-sales experience and commercially aware of future challenges, we would love to discuss this great opportunity with you.

Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential, whilst driving the overall performance forward.

Strong organizational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals.

We will also recognise and reward your hard work, loyalty and achievements. As well as a competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing.

The Birchwood Group focuses on people, they are at the heart of everything we do, whilst sharing the company's team values of Passion, Respect, Commitment, Team-spirit and Fun.

If you believe you have the required skills and experience, please upload your CV and covering letter.


Working Hours Monday - Friday 08.00 - 18.00, Saturday mornings on a rota basis
Location Eastbourne
Salary OTE £45,000 - £50,000
Benefits Company Car, Company Bonus Scheme, Pension, Subsidized Vehicle Purchase and Aftersales Scheme,
Closing Date 29/07/2022
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