Aftersales Manager | East & West Sussex | Birchwood Group

Aftersales Manager


The Birchwood Group have a reputation for delivering excellent customer service and therefore are looking for a true leader to join their successful team.

About the role

As a Birchwood After-Sales Manager, you will be responsible for delivering a high standard of customer service, manage and grow all aspects of service department revenue, as well as assisting the After-Sales team achieve their personal objectives; you will do this by being at the core of all after-sales activities and by developing the after-sales team further.

You will ensure that every customer receives an outstanding level of service through highly motivated and knowledgeable team members.

Working Hours

Working Hours are typically 8.00 to 18.00 with 1 hour for lunch, Monday to Friday and Saturday morning on a rota basis.

About you

If you are currently a highly experienced Service or After-sales Manager with sound after-sales experience and commercially aware of future challenges, we would love to discuss this great opportunity with you.

Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential, whilst driving the overall performance forward.

Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals.

We will also recognise and reward your hard work, loyalty and achievements. As well as a competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing.

The Birchwood Group focuses on people, they are at the heart of everything we do, whilst sharing the company's team values of Passion, Respect, Commitment, Team-spirit and Fun.

If you believe you have the required skills and experience, please upload your CV and covering letter to reach us no later than the closing date 18 May 2021.

No Agencies applicants to apply direct.


Ref: EFASM1

Working Hours 08.00 - 18.00 Monday - Friday, Saturday mornings on a rota basis
Location East Sussex
Salary Competitive
Benefits Company Car, Company Pension, Subsidised Vehicle Purchase and Aftersales Scheme
Closing Date 18/05/2021
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