Overview
Birchwood Group is a forward-looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire.
Reporting to the General Sales manager, we are looking for an experienced highly motivated individual with a passion for providing exceptional levels of customer service, to join our busy sales department at our Ford dealership in Eastbourne.
This is a challenging role where customer care always comes first. You will support and guide customers every step of the way throughout the purchase of their new vehicle.
Your duties will include but are not limited to the following:
Identify and encourage potential customers
Provide great customer service
Build and maintain strong customer relationships
Meet customer needs/expectations
Produce suitable options to the customer and adapt to their buying strategy
Negotiate and close sales deals to meet or exceed targets
Liaise with colleagues and other departments to provide seamless service
Other duties as required
Knowledge, Skills and Experience Required:
Sales experience
Approachable
Strong communication skills
Negotiation skills
Passion for cars
Flexible with a positive outlook and a team player
We are an Equal Opportunities Employer
