Senior Service Advisor

The Birchwood Group is currently recruiting for a Senior Service Advisor to join their successful ŠKODA Dealership in Eastbourne. We are looking for a highly motivated individual with a passion for providing exceptional levels of customer service.

About the Role:

To run a small team of advisors in our busy Eastbourne ŠKODA Service department you will currently be either an experienced advisor, or in a senior SA role.

You will be able to deliver the very best customer service with a clear vision to run an efficient and professional reception arena, while motivating your team. Amongst your required attributes, you will:

• Provide a vibrant and high value customer experience.
• Have a positive mentality towards upsell product upsell.
• Be willing to embrace digital lead management, technology and opportunities.
• Be highly organised and a real team player.
• Embrace a ‘one company’ approach with the excellent Birchwood management team.

About You:

You are open minded and excited about the changes and reformation which Aftersales retailing requires in this era. You’ll possess, or have the potential to learn positive leadership skills to inspire and empower in a non-autocratic way and genuinely embrace the company’s team values of Passion, Respect, Commitment, Team-spirit and Fun. .

What’s in it for you?

• Top level salary dependent upon experience.
• The coaching, freedom and support to provide personal advancement.
• A safe family like environment which puts its people at the heart of the business

If you believe you have the required skills and experience, please upload your CV and covering letter.