Birchwood Group is a forward-looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire. We are currently recruiting for a Sales Administrator (on a 12 month fixed-term contract) who thrives in a fast-paced environment.
Reporting to the General Manager, you will be responsible for providing the sales department with administrative and clerical support ensuring a smooth and efficient motorcycle handover process.
Your duties will include but are not limited to the following:
- Prepare motorcycle invoices and related documents from order forms
- Check for outstanding finance on part exchanges and cash purchases via Experian
- Process new motorcycle orders and match receipts to submitted orders
- Maintain and update demonstrator stock (new and used)
- Arrange stock transfers to/from other dealers as directed
- Register new motorcycles in line with company and manufacturer policies
- Manage used stock transfers between branches
- Prepare deal bags for all new and used motorcycles
- Record PDI, reconditioning, and accessories in the stock book (VSB) for service job cards
- Update sold motorcycle costs and complete end-of-month figures
- Process road fund licence paperwork
- Retain stock documentation in line with company policy
- Add used bikes to stock and funding system daily
- Remove sold bikes from the funding system daily
- Ensure compliance with manufacturer CSI standards
- Perform ad hoc duties as required
Knowledge, Skills and Experience Required:
- Admin experience is essential
- Previous experience of the automotive industry is desirable (not essential)
- Strong organisational and prioritisation skills
- Excellent communication skills, with the ability to communicate with people at all levels
- Exceptional interpersonal skills
- Excellent attention to detail and a methodical approach to work
- Able to work under pressure and meet tight deadlines
- Excellent problem-solving skills
- Ability to adjust effectively to shifting demands, tasks, or team dynamics
- Self-motivated, able to work on own initiative and within a team
Contract: 12 months (maternity cover)
Working Hours: Monday - Friday 08:30 - 17.00 (part time hours available, min 25 hours per week)
Location: Christchurch, Dorset
Salary: Competitive
Holiday: 22 days plus bank holidays
Benefits: Health cash plan, Employee Assistance Programme, Subsidised motorcycle and car purchase and aftersales scheme (upon completion of probation)