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Please take the time to view our frequently asked questions related to buying online. If your query isn’t covered, don’t hesitate to contact us.
No problem, we’re here to help! Don’t hesitate to phone us, use our AI Assistant or complete our online contact form.
If you'd like to amendyour order, simply contact any member of our sales team – we’ll be happy to make the necessary adjustments for you.
If you wish to cancelyour order, please refer to our Terms & Conditions for detailed information first. If you decide to proceed, we encourage you to reach out to our sales team – we're here to help and may be able to assist you further.
We use a secure, verified payment provider with encryption software to protect your payment information – and rest assured, we won’t store your card details.
We’ll do our very best to oblige. Please speak to our sales team as soon as possible to review your options.
Contact us – a member of our sales team will gladly provide you with your settlement figure.
We’ll be more than happy to answer any questions you have about financing your car purchase. Please give us a call during normal opening hours or complete our online enquiry form – or use our AI Assistant anytime you wish.
Yes, you can use your part exchange as a deposit toward your new car purchase. If there is outstanding finance on your part exchange, we'll handle the settlement as part of the transaction. Any remaining balance after the finance is settled can be put towards your deposit.
If your car is valued higher than the one you wish to buy and there’s no outstanding finance, we’ll gladly refund you the difference. This amount will be paid to you after you take delivery of your new vehicle.
Yes, assuming you have described your vehicle’s condition accurately, answered all our questions correctly and read our Terms & Conditions regarding part exchange, your value is guaranteed.
Yes, you can remove your part exchange from your order at any time before your vehicle handover. However, please note that your quotation will be adjusted accordingly if your part exchange was put towards your deposit.
Yes, you can part exchange two vehicles as part of your order, provided you own both vehicles (or you have the owner's permission). Our sales team is here to assist you with the process and ensure everything runs smoothly.
