See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Buying a vehicle online is now easier than ever, with the purchasing process from Birchwood Group as simple as following four easy steps. Begin by browsing our current stock and click through to the model that best suits your needs. You can then enter the details of any model you wish to part exchange, and next apply for finance, pay outright, or pay a deposit of £99 to reserve the vehicle. It’s then a case of arranging for delivery or collection of your vehicle at a time that is convenient.
Yes. At Birchwood Group, we work with a fully secured payment provider that encrypts and protects your payments and data in full. As such, it’s much like any other purchase you might make online.
You can. A member of our team will be happy to arrange for delivery of your vehicle to a location of your choosing. Simply discuss this at the time of purchasing and we’ll arrange for a date and time that is convenient for you.
It’s very straightforward when it comes to part exchanging. All you need to provide is the current mileage and the number plate, as well as your own personal contact details. We’ll then provide you with an instant valuation which you can apply to any purchase. We at Birchwood Group will be in touch to discuss your part exchange in full.
Yes. You can even apply for your finance online, with both Hire Purchase and Personal Contract Purchase schemes available. Simply click through to the vehicle of your choice for more details and begin the process of buying your next car.
The process of buying a car in full is easy. Search our listings and follow the on-screen instructions to pay for the vehicle outright. Alternatively, you can arrange financing which will last for a set period of time, at the end of which you will be able to become the outright owner of the vehicle. You can also speak to a member of the team at Birchwood Group for more details.
This is very much down to customer preference. In terms of the vehicle and value you’re securing, it’s the same whether online or in dealership, including any warranties, etc. The convenience of buying online - which can be completed from home - does make such a process the favoured option of many.
No. If you wish to negotiate the price of any of the vehicles we have available, please liaise with a member of the sales team direct. You can pick up the phone or pop into our dealership at a time that is convenient.
There’s no right or wrong age of vehicle to buy, as it very much depends on your own tastes, availability, and price. The advantages of buying a pre-owned model, however, are plentiful, with exceptional value for money among the most obvious. Instead of just age, we recommend that you review the mileage and overall condition of a chosen vehicle, with anything above an average of 12,000 miles per year requiring careful consideration.
The process of buying online with Birchwood Group takes just a few minutes of your time. Of course, if you’re only reserving or applying for finance, you may have to wait a few days in order for the purchase to be completed. Buying outright, however, often means you can collect or arrange for delivery of your vehicle almost immediately.