How to Use FordPass | Birchwood Ford

"How to" videos for FordPass

Quick guides to help you make the most of all App features​

Make the most of the FordPass app with our helpful "how to" guides. View the videos below, but if you have any queries or questions, feel free to contact us in branch today.​


Getting Started - How to add your VIN number​

To get started with the FordPass app, follow the instructions how to link your app to your vehicle using your vehicles VIN number. This is easy and done in just a few steps. 

Find out more by viewing the video:​


How to manage the App, chat to Ford Guides & view FAQs

Keep your App in check, including security settings and your login details.

When it comes to everyday life with your Ford, there is a library of helpful FAQs to view. If you can't find the answer your looking for or still unsure, speak to a Ford Guide instead, who are Ford's on-hand experts to help with any questions you may have.

Find out more on the video:


How to find a Dealer & book a service​

Book your next service or MOT easily and quickly with FordPass. No need to look up dealer details when you have a library of branches to choose from on your phone. 

In just a few clicks, you can find your nearest dealership, and be on the phone to an advisor. Alternatively, you can view their website or get directions to the branch.

Find out more on the video:​


How to pair with SYNC & get live traffic alerts​

Take advantage of this incredible feature. SYNC smart technology allows you to control your music​, make calls, or read messages just by using your voice.

Link SYNC up with traffic alerts, and be notified of any delays ahead of being trapped in traffic, giving you the opportunity to find a better route to your destination.

Find out more by viewing the video:


How to find parking near you​

Use this clever app feature to find parking near your destination. Ideal for visiting towns or cities you are not familiar with, ​the app takes the hassle out of trying to find a parking space.

Find out more about the feature on the video below:


How to add your Ford Credit Account​

Keep an eye on your Ford Credit Account easily and effortlessly with FordPass. From viewing your next payment date, to receiving settlement quotes or making payments online. Everything will be made clear in the video, but if you have any queries, contact a Ford Guide today who will happily help.

View the video to find out more:​


The App is available to download on Android and Apply from Google Play and the AppStore. If you would like any more information on the new platform, contact us in branch, and we'd be happy to help. In order to be linked to us, and for the best customer experience, choose us as your favoured dealership on the app.