Kia Promise | Birchwood Kia

Kia Promise

The seven key benefits of joining the Kia family, giving you so much more when you buy your new car and register at MyKia. Find out more about Kia Promise and learn about the 7 great reasons why you should join the Kia family!

7 Year Warranty

Kia's industry leading 7 year warranty. 7 years or 100,000 miles, whichever comes first, you'll have peace of mind. Every one of Kia’s models is covered with a 7-year manufacturer’s car warranty- with no hidden small print or nasty surprises. Reselling your Kia within the warranty terms is a breeze when you can pass it on. The new owner will also benefit from the remaining time or mileage left on the vehicle. Just one of the great benefits giving you greater value for longer.


When you buy a new or used Kia from a Kia dealer, Kia provide you with FREE 7 day comprehensive insurance. Kia have got you covered from the moment you leave the Kia dealership so you can get off to a great start. If you were to upgrade to their annual cover, the benefits will just keep coming. In the event of an accident, Kia will have your vehicle repaired at a Kia approved bodyshop using only Kia Genuine Parts and approved repair methods. This maintains your Kia’s safety rating, protects its resale value and preserves its full manufacturer warranty. Kia also guarantee you a courtesy car whilst yours is being repaired. Also if you’re already covered, that’s no problem. When you upgrade to Kia’s annual cover, they will pay your cancellation fee. Making the switch over quick, easy and hassle-free

Roadside Assistance

Kia are with you all the way with 24/7 roadside assistance. Included for FREE with a new Kia for 12 months. When you register with MyKia you can unlock Kia Roadside Assistance Plus- the highest level of cover provided by the RAC also including European cover too!

Click & Collect

Choice and convenience, order genuine Kia accessories where and when you need them 24 hours, 7 days a week, 365 days a year. All you have to do is collect from your nearest Kia dealership, whether that's Birchwood Kia in Eastbourne, West Sussex, they can fit them too!

Online Service Booking

Convenience and flexibility 24 hours a day, 7 days a week, Kia are offering quality and value when you choose to book your service online. Kia will service, repair and maintain your car to the highest standard using genuine Kia parts. You will have peace of mind that your warranty remains fully intact throughout your ownership. When you visit the Kia dealer for your service, your vehicle will also benefit from a free vehicle health check.

Family-Like Care

Join the Kia family to receive the care and service you deserve. After-all what is family for!​

Accident Aftercare

Call Kia First. If you have an accident, whoever the insurer or whatever the circumstances, call Kia First and talk with the 24-hour Accident AfterCare Service. Kia will liaise with your insurer and exercise your right to a repair at a Kia approved bodyshop that use Kia Genuine Parts. This helps to protect your Kia’s safety standard, warranty and resale value. You will also be provided with a free courtesy car.

Join the Kia family today at MyKia and let Kia look after you like you're family. That's the Kia Promise.