Birchwood Care Code | Birchwood Group

Keeping Everyone Safe at Birchwood

Updated: 30 November 2021

Following the latest government announcement, wearing a face-covering will be mandatory for everyone that enters our dealerships from Tuesday November 30, except for those who have a medical exemption; we will remain to support our customers to keep to the 2-metre rule, and our staff will continue to provide a contact-free experience with regular sanitisation of touch-points and vehicles. We would like to thank you in advance for your cooperation and support during this time.

Birchwood Care Code

Please see below what else the Birchwood Care Code is doing to keep you safe:

We're giving you space. Whilst the 2-metre rule is no longer a requirement, please don't feel offended if we're not getting too close.

We require all visitors to our showrooms in line with current government guidelines to wear a face-covering unless exempt. We'll be wearing them too. We also have protective screens at many of our customer-facing desks.

Hand sanitisers and wipes are available at the entrance to each of our dealerships for you to sanitise your hands.

We are offering a range of virtual services including online demonstrations and personalized vehicle videos .​

We are offering unaccompanied test drives in our sanitised vehicles.​ ( subject to latest Tier restrictions)

Our servicing can be booked online, and we offer a range of options for customers including collection and delivery*, courtesy cars*

* subject to prior booking

We offer touch free payment including online transfer and telephone authorisations

For more information on how Birchwood Group are keeping you safe, feel free to contact us.

Make sure to keep an eye on our social media where we will be providing regular updates!