Electric FAQ's

How do I charge an electric car?

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There are multiple ways of charging your electric vehicle at home and on the go.

Home charging

  • A Ford Connected Wallbox will be the most convenient and is likely to be the fastest way to charge your Mustang Mach-E at home. (Available at additional cost and installation cost). It will be able to add around 27 miles of range every hour. With the FordPass app*, you will even be able to control the Connected Wallbox and manage access.
  • If you have an industrial socket outlet installed, you can charge faster than with a normal socket. You can use the Ford Varipower Home Charge Cable (provided with your vehicle), with its industrial socket connector. Charging this way can also add up to 27 miles every hour.
  • Finally, you can simply plug into a common domestic socket, using the Ford Varipower Home Charge Cable and its domestic socket connector. This can add around 9 miles of range per hour. Please ensure your sockets are checked by a qualified electrician to ensure safe operation.

Public charging

Ford plans to offer access to public charging stations across Europe. Chargers can be unlocked using the Ford charge card (RFID card), the FordPass app or Plug and Charge. You’re likely to come across several different types of pubic charger for your electric vehicle:

Public AC Charger. (11-22kW). For some of these, you’ll need to have your public charge cord, which comes as standard with the Mustang Mach-E and you’ll get around 30 miles of range per hour.

50 kW DC Charger. These chargers are already commonly available in many countries. A charge cord will always be attached to the station, so you won’t need to use your own. They can deliver around 185 miles of range every hour.

150 kW DC Charger. These deliver the fastest charging, adding around 350 miles of range per hour, without the need for your public charge cord. The number of high-power chargers is continuously growing, and Ford are a partner in the IONITY network, spreading high-power chargers across European highways.

All values are based on typical conditions. Actual charging rates may vary.

How can I charge an electric car at home?

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Electric vehicle owners typically do 90% of their charging at home. (Source) And it’s likely to be the cheapest option, unless your employer offers free charging at work.

With a Ford Connected Wallbox installed at home, you can plug your electric car in overnight, just like your phone and could get yourself close to a full charge in the morning. With our specialist partners, we can assist you with the installation (at additional cost). More details on the Ford Connected Wallbox will be coming in spring 2020.

You can also charge slower using your standard equipment Ford Varipower Home Charge Cable in a normal household socket, or in a higher power industrial socket. 

How long does it take to charge an electric car?

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There are various ways to charge an electric car quickly:

Public AC Charger: (11-22kW). For some of these, you’ll need to have your public charge cord, which comes as standard with the Mustang Mach-E and you’ll get around 30 miles of range per hour.

50 kW DC Charger: These chargers are already commonly available in many countries. A charge cord will always be attached to the station, so you won’t need to use your own. They can deliver around 185 miles of range every hour.

150 kW DC Charger: These deliver the fastest charging, adding around 350 miles of range per hour, without the need for your  public charge cord. The number of high-power chargers is continuously growing, and Ford are a partner in the IONITY network, spreading high-power chargers across European highways.

All values are based on typical conditions. Actual charging rates and ranges achieved may vary.

How do I pay for charging?

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With a FordPass charging subscription you pay for your charging using the 'pay as you go' method. Each time you charge, you’ll receive a notification shortly after, with the details of your charge and the cost that will be billed to you.

How much does servicing cost for an electric vehicle?

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Over 5 years (or 60,000 miles), Mustang Mach-E could help you save up to 50% on scheduled servicing, compared to a combustion engine vehicle.

This is because electric vehicles have fewer moving parts, so maintenance costs should be lower. Plus, the Mustang Mach-E comes with an 8-year battery warranty too.

Do I need to pay road tax for an electric car?

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Some electrified cars are exempt from road tax, while others benefit from a discount compared to petrol or diesel vehicles. Right now in the UK, fully-electric cars aren’t subject to any road tax, or the additional tax from year two for vehicles costing over £40,000. Find out more at: https://www.gov.uk/vehicle-tax-rate-tables

How long do electric car batteries last?

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Our Ford Electric vehicles are built to the same high quality standards as our conventional vehicles. That’s why we give an 8-year/100,000 miles warranty on our batteries.